Refund Policy
haiyan
Internal Documents of Huameiyue Bridal Gowns and Evening Dresses
2025-07-17 15:31:27
1. Return & Refund Conditions
Custom wedding dresses: As your dress is made especially for you and your measurements, we are unable to off returns or refunds unless there is any quality problems.
Quality-related returns: If there is any quality problems, please contact us within 7 days since you receive the dress, After we confirm the quality problems, you can ask for return or refunds. But the dress must be unworn, unwashed, and with tags intact.
2. Refund Process
Contact us to submit a refund request and attach photos to prove the condition of the product. After approval, we will provide the delivery address for return. After we receiving the return, the refund will be made to the original payment account within 3-5 working days.